Welcome to VIWA
At VIWA, we are a dedicated not-for-profit organization committed to providing exceptional aging care services that empower individuals to maintain their independence while aging gracefully at home. Founded as a registered Australian charity, VIWA operates solely for the benefit of our valued clients, with no shareholders in the picture. Any surplus funds generated are reinvested to continually enhance and expand the services we offer.
Safety is Our Priority: We understand that creating a safe work environment is not just a legal obligation but also a moral and social responsibility. As part of our commitment, we provide comprehensive safety training during the induction process for all our staff. Our dedicated team members and volunteers also undergo regular health and safety refreshment training throughout their engagement with us.
Your Voice Matters: At VIWA, we highly value your feedback, whether it's a compliment or a complaint. We view complaints as valuable opportunities for learning and growth, helping us continually improve our services. Rest assured, we treat every complaint seriously and with the utmost care. We guarantee that there will be no repercussions for voicing your concerns, and we are dedicated to handling your complaint in a prompt and responsive manner.